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Service Template

A service template lists which operations apply to which kind of object, by object group, category, manufacturer and model, with a reading category and reading.

Where
Not on the delivered Service Management menu
Who uses it
The service manager
When
At setup
Needs first
Operation

What it is for​

Templates are kept for reference. No service document reads a service template in this release: picking an object on a service order does not bring its template operations.

Every field in plain words​

General​

FieldWhat it meansWhat to put
Service TemplateThe code or number of this recordA short unique code, or the next number when a number range is set up. Required. Cannot be changed once saved
NameThe nameFree text. Required
Reading CategoryReading categoryPick from the delivered list. Required
ReadingReadingFree text. Required

Lines​

ColumnWhat it meansWhat to put
Object CategoryThe object categoryPick from Object Category
ManufacturerThe manufacturerPick from Manufacture
ModelThe modelPick from Model
Service TaskThe operations of the lineOpen it and list the operations

How to configure it​

Fill only if your reports need it. Reading Category and Reading are required.

Scenarios​

  • A dealer writes down the 10 000 km service for one model. One template, one line for the model, its operations under Service Task.

What it is connected to​

If something looks wrong​

  • The template operations do not appear on the service order. Nothing reads templates; pick the operations on the order.