Service Center
A service center is a workshop, branch or service point. A service order can name the one doing the work, and service areas belong to a center.
What it is for
The service center is shown on Service Order and Service Quotation when Service Center is ticked on Service Management Setting. It is a criteria of the service order list and of the service board.
Site, Service Center Warehouse and Transfer Journal are stored on the center; no service document reads them today. The warehouse parts are issued from is the one on the service order.
Every field in plain words
| Field | What it means | What to put |
|---|---|---|
| Service Center | The code or number of this record | A short unique code, or the next number when a number range is set up. Cannot be changed once saved |
| Name | The name | Free text |
| Block | Stops the record from being picked on new documents | Leave clear while it is in use |
Basic Data
| Field | What it means | What to put |
|---|---|---|
| Site | The site | Pick a site |
| Service Center Warehouse | Warehouse of the service center | Pick a warehouse. Recorded only |
Transfer
| Field | What it means | What to put |
|---|---|---|
| Transfer Journal | Transfer journal of the center | Pick a journal. Recorded only |
How to configure it
One line per workshop. Fill Site and Service Center Warehouse for reference.
Scenarios
- A dealer group has three workshops in three cities. Three service centers; each service order names its center, and the board shows orders per center.
What it is connected to
- Service Area - areas and bays belong to a center.
- Service Order - Service Center.
If something looks wrong
- Service Center is not on the service order. Tick Service Center on Service Management Setting.