Service Agreement Group
A service agreement group sorts agreements ("annual maintenance contracts", "warranty extensions") and names their service level.
What it is for
Kept for reference. The service agreement screen of this release has no agreement group field.
Every field in plain words
| Field | What it means | What to put |
|---|---|---|
| Service Agreement Group | The code or number of this record | A short unique code, or the next number when a number range is set up. Required. Cannot be changed once saved |
| Name | The name | Free text. Required |
| Service Level | Service level | Pick a service level |
| Block | Stops the record from being picked on new documents | Leave clear while it is in use |
How to configure it
Add groups only if your reports need them.
Scenarios
- A contractor lists AMC contracts apart from warranty extensions. Two groups.
What it is connected to
If something looks wrong
- The group is not offered on a service agreement. The agreement has no group field in this release.