Sales questions
The questions clients actually ask about sales. Each answer is short and ends with the page that goes further. At the end, every refusal the sales screens give, with its cause and fix.
Where does the price on an order line come from?
From the Sale Agreement named on the order, then the Price Profile of the order's Pricing Group, then the price on the item released in the company. The line's Price Origin From says which. When the order has a Pricing Group, Save prices the lines again from the price list. See Sales Order.
Can I change the price on a line by hand?
You can type it, but when the order has a Pricing Group, Save replaces the item lines' prices with the price list's. Leave Pricing Group empty for hand-priced orders, or give a line discount instead. See Sales Order.
Does a sales order post anything?
No. Nothing in sales posts. The item issue moves stock and the customer invoice posts revenue. See What posts in sales.
Can I back-date an order?
Yes, unless Backdate Entries is ticked on Sales and Distribution Setting; then no further back than the Backdate Limit, and a saved order's date cannot change.
How many kinds of order can run side by side?
One Sales Order screen holds Sales Orders and Return Orders. Order Journals name as many kinds as you like (normal, samples, export). Bookings can go through Sales Order Journal first. See Order Journal.
Can one quotation become several orders?
Yes. Generating from the quotation makes one order per site and project, from what is not yet ordered. With Allow Multiple Sales Order of Sales Quotation, orders can also copy the quotation's lines over time. See Sales Quotation.
Can I quote someone who is not yet a customer?
Yes: Account Type Prospect. It cannot become an order until the prospect is a customer. See Sales Quotation.
How do I deliver part of an order?
Issue part of the line; the rest stays open. To forbid it, tick Prevent Partial Delivery on the order. See Stop delivery or invoicing.
Can a delivery go beyond the ordered quantity?
Only with Accept Over Delivery ticked on the setting, and then up to the item's sales over-delivery percentage. See Sales and Distribution Setting.
How do I cancel what is left of an order?
Stop it: Delivery Stop on the order or its lines, or Sales Order Closure for many lines. The quantity is not reduced.
Can I delete an order?
Only while nothing refers to it: no picking list, item issue, shipment, return or Master Planning plan. Otherwise reverse those first.
Can I sell in another currency?
Yes. Pick the Currency; the Exchange Rate fills from the rates. With Pricing Group Currency on the setting, a line can also be priced in its price list's currency and converted.
How is tax worked out?
Per line, from its Tax Zone and Tax Group, shown in the line's tax lines and summed in Tax Amount. Cost elements carry their own tax.
How is the order total worked out?
Gross Amount is quantity × price. Line discounts and the header discount come off to give Net Amount. Tax and cost elements are added to give Amount Including Tax. Free lines are left out and shown in Free of Cost.
Does the order check the customer's credit?
On the Save that releases a Sales Order: over the limit or overdue warns, or refuses where the customer's credit action is Stop. See Sales Order.
Can the order reserve stock?
Yes, with Reservation on the setting. See Reserve stock for an order.
Can a free item be added by itself?
Yes, with Promotions & Rewards. Coupons and discount codes are not supported.
Is commission calculated?
No. Commission Plan records the plan only.
Are rebates calculated?
No. The Rebate Group lists classify only.
Can I see stock on the order line?
Yes, with Required Current Stock on the setting, by company, site or warehouse. The line's on-hand button shows the full picture.
Where do I see open orders?
The Open Sales Orders and Open Sales Order Lists, the Open Sales Orders reports by customer, date, item and delivery date, and the Sales board. See Lists, reports and board.
How do I bring open orders in when going live?
The Sales Order list has Import, with Download template beside it in the list's settings, so open orders can be loaded from a spreadsheet. Within an order, the lines can also be read from a file; each row's line type, item, unit, quantity and discount are checked. Load each open order with only its open quantity, and release it so the warehouse can deliver it. The same Import is on Sales Order Journal and Promotions & Rewards.
Every message, its cause and the fix
| Message | Screen | Cause and fix |
|---|---|---|
| Item Variant - Line ID: ... is duplicated with Line ID: ... | Commission Plan | Two target lines have the same Target Completion. Change one. The message's wording is wrong. |
| The plan should have at least one target with an achievement rate of 0 % | Commission Plan | The target curve has no 0 % line. Add a line with Target Completion 0. |
| Required date should be greater than Lead Date | Lead | Save compares the Start Date with a close date the screen does not show. Report it. |
| Opportunity ... is already referenced in the production order. | Opportunity | A manufacturing order names this opportunity. Keep it, or change the manufacturing order first. |
| Required date should be greater than Opporunity Date | Opportunity | Not shown in practice: the check never runs on the Opportunity. |
| Date From cannot be greater than Date To. | Order Journal | Date From is after Date To. Correct the dates. |
| Date To cannot be less than Date From. | Order Journal | Date To is before Date From. Correct the dates. |
| Journal with the same name already exists | Order Journal | Another journal has this name. Use another name. |
| Name cannot be empty. | Order Journal | Give the journal a name. |
| Order Journal cannot be empty. | Order Journal | Give the journal a code. |
| Same Journal already exists | Order Journal | Another journal has this code. Use another code. |
| Basic Data - Item ... is not defined in Sales Order: ... | Outbound Shipment | The order line is no longer open for export. Remove it. |
| Basic Data - Item ... Required Quantity: ... cannot exceed Balance Quantity: ... in Sales order: ... | Outbound Shipment | More than the order line has left to ship. Lower the quantity. |
| Item Information - Line ID: ... - Assessable Price cannot be Zero or Negative. | Outbound Shipment | A shipment line has no declared value. Give the Assessable Price; free lines are exempt. |
| Item Information - Line ID: ... - Quantity cannot be Zero or Negative. | Outbound Shipment | A shipment line has no quantity. Give one, or remove the line. |
| Item Information Lines cannot be Empty | Outbound Shipment | The shipment has no lines. Add them. |
| Line ID: ... - Allocation Base Cannot be empty | Outbound Shipment | Fill the field named in the message. |
| Line ID: ... - Allocation Value Cannot be zero or negative | Outbound Shipment | Give a value above zero. |
| Line ID: ... - Cost Element Cannot be empty | Outbound Shipment | Fill the field named in the message. |
| Line ID: ... - Currency Cannot be empty | Outbound Shipment | Fill the field named in the message. |
| Line ID: ... - Value Drive From Percentage Cannot be zero or negative | Outbound Shipment | Give a value above zero. |
| Outbound Shipment: ... cannot be deleted. Following Item Receive Transactions has been raised against it: ... | Outbound Shipment | Item issues refer to the shipment. Reverse them first. |
| Outgoing Shipment '...' cannot be deleted because it is already associated with your dimensions. | Outbound Shipment | Ledger entries carry this shipment as a dimension. It cannot be deleted. |
| Please apply header cost elements to line | Outbound Shipment | Header cost elements that add to the goods' value must be spread onto the lines first. |
| There is no Shipment available | Outbound Shipment | No released, unshipped order of this customer in this currency, dated on or before the Shipment Date. |
| ... '...' is invalid. Valid values are: .... | Promotions & Rewards | An imported value is not one of the allowed values. Use one of those listed in the message. |
| Calculation Rule cannot be empty. | Promotions & Rewards | Fill the field named in the message. |
| Condition Rule cannot be empty. | Promotions & Rewards | Fill the field named in the message. |
| Condition Rules - Line ID: ... - Item Group '...' is invalid. | Promotions & Rewards | An imported value does not exist. Correct it in the template. |
| Condition Rules - Line ID: ... - Minimum Quantity or Minimum Amount cannot be zero. | Promotions & Rewards | A condition has neither Minimum Qty nor Minimum Amount. Give one. |
| Condition Rules - Line ID: ... - Point Grant is mandatory. | Promotions & Rewards | Fill the field named in the message. |
| Condition Rules - Line ID: ... - Point On is mandatory. | Promotions & Rewards | Fill the field named in the message. |
| Currency '...' is invalid. | Promotions & Rewards | An imported value does not exist. Correct it in the template. |
| Currency cannot be empty. | Promotions & Rewards | Fill the field named in the message. |
| Program cannot be empty. | Promotions & Rewards | Fill the field named in the message. |
| Program Name cannot be empty. | Promotions & Rewards | Fill the field named in the message. |
| Program Type cannot be empty. | Promotions & Rewards | Fill the field named in the message. |
| Program with the same name already exists | Promotions & Rewards | Another program has this name. Use another. |
| Reward - Line ID: ... - Discount Category '...' is invalid. | Promotions & Rewards | An imported value does not exist. Correct it in the template. |
| Reward - Line ID: ... - Discount Category is mandatory. | Promotions & Rewards | Fill the field named in the message. |
| Reward - Line ID: ... - Discount Percentage is mandatory. | Promotions & Rewards | Fill the field named in the message. |
| Reward - Line ID: ... - Exchange Points is mandatory. | Promotions & Rewards | Fill the field named in the message. |
| Reward - Line ID: ... - Item '...' is invalid. | Promotions & Rewards | An imported value does not exist. Correct it in the template. |
| Reward - Line ID: ... - Item is mandatory. | Promotions & Rewards | Fill the field named in the message. |
| Reward - Line ID: ... - Item Variant '...' is invalid for Item '...'. | Promotions & Rewards | An imported value does not exist. Correct it in the template. |
| Reward - Line ID: ... - Reward Type is mandatory. | Promotions & Rewards | Fill the field named in the message. |
| Reward - Line ID: ... - Rewarded Quantity should be greater than zero. | Promotions & Rewards | A product reward has no free quantity. Give one. |
| Reward - Line ID: ... - Unit is mandatory. | Promotions & Rewards | Fill the field named in the message. |
| Same Program Code already exists | Promotions & Rewards | Another program has this code. Use another. |
| Special Indicator '...' is invalid. | Promotions & Rewards | An imported value does not exist. Correct it in the template. |
| Special Indicator '...' must have Discount Percentage of 100% | Promotions & Rewards | The program's scheme indicator does not give a 100 % discount. Pick one that does. |
| Start Date cannot be greater than End Date | Promotions & Rewards | Start Date is after End Date. Correct the dates. |
| Line ID: ... - Price cannot be zero or negative | Sale Agreement | An agreement line has no price. Give the agreed price. |
| Sales Agreement Lines - Line ID: ... - Item Variant Cannot be Empty | Sale Agreement | The agreement line's item has variants. Pick one. |
| You don't have rights | Sales Order (Copy From) | The Copy From source has no Sales Origin line. Add it on Sales Origin. |
| ... This Sales Order cannot be saved. | Sales Order / Return Order / Sales Order Journal | The customer is over the credit limit or overdue, and the credit action is Stop. Collect, or raise the limit. |
| Back Date Validation is enabled, you cannot change the Posting Date | Sales Order / Return Order / Sales Order Journal | Back-date validation is on; a saved order keeps its Posting Date. |
| Basic Data - Item ... is not defined in Sales Invoice: ... | Sales Order / Return Order / Sales Order Journal | The return line refers to an invoice line that no longer has it. Copy the line again. |
| Basic Data - Item ... Sales Quantity: ... cannot exceed Availiable Quantity: ... in Sales Invoice: ... | Sales Order / Return Order / Sales Order Journal | More is being returned than was invoiced and not yet returned. |
| Basic Data - Line ID: ... - Sales Quantity: ... cannot exceed Balance Quantity: ... of Item: ... in Item Request: ... | Sales Order / Return Order / Sales Order Journal | More than the sale agreement line has left. |
| Basic Data - Line ID: ... - Sales Quantity: ... cannot exceed Balance Quantity: ... of Item: ... in Sales Quotation: ... | Sales Order / Return Order / Sales Order Journal | More than the quotation line has left. |
| Basic Data - Line ID: ... Partial Delivery not allowed from Sales Quotation: ... | Sales Order / Return Order / Sales Order Journal | The quotation line must be ordered in full. Order its whole balance. |
| Cannot Clone this Order, it is Referred Document | Sales Order / Return Order / Sales Order Journal | The order was copied from another document; it cannot be cloned. |
| Cannot delete Inter Company auto generated Order | Sales Order / Return Order / Sales Order Journal | The order was created by an inter-company order of another company. Delete that order. |
| Configuration is not applied | Sales Order / Return Order / Sales Order Journal | The Open Quantity button does nothing today. Use Sales Order Closure or Delivery Stop. |
| Customer Account cannot be empty | Sales Order / Return Order / Sales Order Journal | Pick the customer. |
| Customer Account for Invoice cannot be empty | Sales Order / Return Order / Sales Order Journal | Pick the Customer for Invoice. |
| Default Aging Period is not defined | Sales Order / Return Order / Sales Order Journal | The default aging period is not set in Receivables. Set it on the Receivables setting. |
| Discount Amount cannot be negative or greater than the Gross Amount (Discount % would exceed 100). | Sales Order / Return Order / Sales Order Journal | The line discount amount is negative or more than the gross amount. Correct it. |
| Discount Percentage must be between 0 and 100. | Sales Order / Return Order / Sales Order Journal | Discount % must be between 0 and 100. |
| Exchange rate cannot be zero or negative | Sales Order / Return Order / Sales Order Journal | Give an exchange rate above zero. |
| Exchange Rate cannot be zero or negative | Sales Order / Return Order / Sales Order Journal | Give an exchange rate above zero. |
| Exchange rate is not configured of ... to ... | Sales Order / Return Order / Sales Order Journal | No exchange rate between the two currencies named. Add it. |
| Exchange Rate is only applicable for foreign currency transactions. | Sales Order / Return Order / Sales Order Journal | The order is in the company currency with a rate other than 1. Set the rate to 1. |
| Inter Company Order: Purchase Organization is not defined inside Sales Organization | Sales Order / Return Order / Sales Order Journal | Inter-company order: the sales organization names no purchase organization. Link one. |
| Inter Company Order: Sales Organization is not Configure correctly | Sales Order / Return Order / Sales Order Journal | Inter-company order: the Sales Organization and Group are not linked correctly. Fix the sales organization. |
| Inter Company Order: Site is not defined inside ... Purchase Organization | Sales Order / Return Order / Sales Order Journal | Inter-company order: the purchase organization has no site. Give it one. |
| Interunit Order Item ... already delivered, you cannot change this Sales Order | Sales Order / Return Order / Sales Order Journal | The buying company has received goods on the inter-company purchase order. The sales order can no longer change. |
| Invalid Sales Order Detail | Sales Order / Return Order / Sales Order Journal | The imported line could not be read. Check the file. |
| Line #: ... Discount Amount cannot be negative or zero | Sales Order / Return Order / Sales Order Journal | Correct the percentage or amount. |
| Line #: ... Discount Percentage cannot be greater than 100% | Sales Order / Return Order / Sales Order Journal | Correct the percentage or amount. |
| Line #: ... Discount Percentage cannot be negative | Sales Order / Return Order / Sales Order Journal | Correct the percentage or amount. |
| Line ID - ... - Bom Lines need to define | Sales Order / Return Order / Sales Order Journal | A make-to-order item needs its bill of material lines on the order line. Add them. |
| Line ID - ... - item ... belongs to sales group ..., not ... | Sales Order / Return Order / Sales Order Journal | The item is released with another sales group. Change the order's Sales Group, or sell it on another order. |
| Line ID - ... - Required Season Code | Sales Order / Return Order / Sales Order Journal | The item needs a season code and the setting requires it. Give the Season Code. |
| Line ID - ... - Stock is not available for reservation please process again for reservation | Sales Order / Return Order / Sales Order Journal | The stock or purchase order quantity reserved by hand is no longer free. Reserve again. |
| Line ID - ... - there is no need to define bom lines | Sales Order / Return Order / Sales Order Journal | The item is not make to order. Remove the bill of material lines. |
| Line ID : ... - Combo is Mandatory | Sales Order / Return Order / Sales Order Journal | A combo line has no combo. Pick one. |
| Line ID : ... - Quantity cannot be zero or negative | Sales Order / Return Order / Sales Order Journal | A combo line has no quantity. Give one. |
| Line ID : ... - Sales (...) cannot be removed. It was already referred in Sales Return. | Sales Order / Return Order / Sales Order Journal | The return line has been received on a Sales Return. It cannot be removed. |
| Line ID : ... - Sales (...) cannot be removed. It's already processed. | Sales Order / Return Order / Sales Order Journal | The line has been picked, issued or invoiced. It cannot be removed. |
| Line ID: ... - Item ... is not on Sale Agreement .... Only agreement items are allowed for this customer. | Sales Order / Return Order / Sales Order Journal | The customer may order only the agreement's items. Remove the line or add the item to the agreement. |
| Line ID: ... - Item ...(...) Pricing Profile is not Configured | Sales Order / Return Order / Sales Order Journal | No price for the item in the order's pricing group, currency and unit. Add it on the Pricing Profile, or clear the Pricing Group. |
| Line ID: ... Sales Return Quantity: ... ... cannot be less than Quantity: ... ... already Return. | Sales Order / Return Order / Sales Order Journal | The return line cannot go below what has already been received back. |
| line number ... - item ... belongs to sales group ..., not ... | Sales Order / Return Order / Sales Order Journal | A line in the imported file is wrong. Correct the row named. |
| line number ... - salesno ... not found in the system | Sales Order / Return Order / Sales Order Journal | A line in the imported file is wrong. Correct the row named. |
| line number ... - salesstxt ... is not matching with Item Name of ... | Sales Order / Return Order / Sales Order Journal | A line in the imported file is wrong. Correct the row named. |
| Line: ..., Item: ..., ............, Highest processed quantity: .... Sales quantity cannot be reduced below this value. | Sales Order / Return Order / Sales Order Journal | Part of the line has gone downstream. The quantity cannot go below the highest processed quantity. |
| Line: ..., Item: ..., Manufacturing Order of quantity ... is already released. Planned quantity cannot be reduced below this value. | Sales Order / Return Order / Sales Order Journal | A manufacturing order for the line is released. Planned quantity cannot go below it. |
| Pre Payment Amount cannot be greater then Net Amount | Sales Order / Return Order / Sales Order Journal | The prepayment is more than the order's net amount. Lower it. |
| Pre Payment Percentage cannot be greater then 100 % | Sales Order / Return Order / Sales Order Journal | Lower the prepayment percentage to 100 or less. |
| Pre Payment remaining Amount cannot be negative | Sales Order / Return Order / Sales Order Journal | The prepayment asked is less than what has been paid. Raise it. |
| Prepayment amount cannot be greater than ... | Sales Order / Return Order / Sales Order Journal | The prepayment amount is more than allowed. Lower it to the amount named. |
| Prepayment Amount cannot be greater than transaction amount. | Sales Order / Return Order / Sales Order Journal | Lower the prepayment amount to the order total including tax or less. |
| Prepayment percentage cannot be greater than 100 | Sales Order / Return Order / Sales Order Journal | Correct the percentage or amount. |
| Prepayment Percentage cannot be greater than 100. | Sales Order / Return Order / Sales Order Journal | Lower the prepayment percentage to 100 or less. |
| Pricing Group Exchange rate cannot be zero of ... to ... | Sales Order / Return Order / Sales Order Journal | No exchange rate from the price list's currency to the order currency. Add the rate. |
| Pricing Group not define in Customer In Legalentity and it's cannot be empty | Sales Order / Return Order / Sales Order Journal | The customer must have a pricing group and has none. Set it on the customer. |
| Promise Date cannot be earlier than Required Date. | Sales Order / Return Order / Sales Order Journal | The Promise Date is before the Required Date. Move it. |
| Required Date cannot be earlier than Posting Date. | Sales Order / Return Order / Sales Order Journal | The Required Date is before the Posting Date. Move it. |
| Row - ... - Column Name - (discountpercentage) discountpercentage should be greater than zero | Sales Order / Return Order / Sales Order Journal | A line in the imported file is wrong. Correct the row named. |
| Row - ... - Column Name - (quantity) quantity should be greater than zero | Sales Order / Return Order / Sales Order Journal | A line in the imported file is wrong. Correct the row named. |
| Row - ... - Column Name - (quantity) quantity should be smaller than zero | Sales Order / Return Order / Sales Order Journal | A line in the imported file is wrong. Correct the row named. |
| Row - ... - Column Name - (sales) should be ITM, FIA, SLC | Sales Order / Return Order / Sales Order Journal | A line in the imported file is wrong. Correct the row named. |
| Row - ... - Column Name - (salesno) cannot be empty | Sales Order / Return Order / Sales Order Journal | Fill the field named in the message. |
| Row - ... - Column Name - (salesunitno) cannot be empty | Sales Order / Return Order / Sales Order Journal | Fill the field named in the message. |
| Row - ... - Column Name - (salesunitno) not Found | Sales Order / Return Order / Sales Order Journal | A line in the imported file is wrong. Correct the row named. |
| Row - ... - Exchange rate is not configured of ... to ... | Sales Order / Return Order / Sales Order Journal | A line priced in another currency has no exchange rate to the order currency. Add the rate. |
| Sale Agreement is mandatory for this customer. | Sales Order / Return Order / Sales Order Journal | The customer may order only under a sale agreement. Pick one in Sale Agreement. |
| Sale Order Lines cannot be empty | Sales Order / Return Order / Sales Order Journal | Add at least one line. |
| sales Order - Line ID : ... - Site cannot be empty | Sales Order / Return Order / Sales Order Journal | The item needs a site. Fill the header or the line Site. |
| sales Order - Line ID : ... - Warehouse cannot be empty | Sales Order / Return Order / Sales Order Journal | The item needs a warehouse. Fill the header or the line Warehouse. |
| Sales Order - Line ID : ... Discount Line ... Discount Category cannot be Empty | Sales Order / Return Order / Sales Order Journal | A discount line has no discount category. Pick one. |
| Sales Order - Line ID : ... Quantity must be 1 when Service Object is required.'...' | Sales Order / Return Order / Sales Order Journal | A line with a service object must have quantity 1. Split the line. |
| Sales Order - Line ID : ... Selected Warehouse '...' belongs to Site '...'. Please select the correct Site. | Sales Order / Return Order / Sales Order Journal | The line's warehouse belongs to another site. Pick the right site or warehouse. |
| Sales Order - Line ID : ...Selected Warehouse '...' does not exist in Warehouse Master. Please select a valid warehouse. | Sales Order / Return Order / Sales Order Journal | The line's warehouse does not exist in this company. Pick another. |
| Sales Order - Line ID : ...Service Object is required for this Sales Category.'...' | Sales Order / Return Order / Sales Order Journal | The sale category needs a service object on every line. Fill Service Object. |
| sales Order - Line ID: ... - Cannot Reserve this line, Reservation Type is None | Sales Order / Return Order / Sales Order Journal | The line holds a reservation but its Reservation Type is none. Change the type or remove the reservation. |
| Sales Order - Line ID: ... - Catch Weight Quantity ... cannot be greater than ... | Sales Order / Return Order / Sales Order Journal | The catch weight is above the item's allowed variation. Correct it. |
| Sales Order - Line ID: ... - Catch Weight Quantity ... cannot be less than ... | Sales Order / Return Order / Sales Order Journal | The catch weight is below the item's allowed variation. Correct it. |
| Sales Order - Line ID: ... - Catch Weight Quantity cannot be zero | Sales Order / Return Order / Sales Order Journal | A catch-weight item needs its catch weight quantity. Give it. |
| Sales Order - Line ID: ... - Catch Weight Unit cannot be empty | Sales Order / Return Order / Sales Order Journal | A catch-weight item needs its catch weight unit. Give it. |
| Sales Order - Line ID: ... - Customer effected date is not started of Item: ... - in giving Posting Date: ... | Sales Order / Return Order / Sales Order Journal | The item's approval for this customer starts after the order date. |
| Sales Order - Line ID: ... - Customer is expire of Item: ... - in giving Posting Date: ... | Sales Order / Return Order / Sales Order Journal | The item's approval for this customer ended before the order date. |
| sales Order - Line ID: ... - Discount Percentage cannot be less than 0 or greater than 100. | Sales Order / Return Order / Sales Order Journal | Discount % must be between 0 and 100. |
| sales Order - Line ID: ... - Factor cannot be zero | Sales Order / Return Order / Sales Order Journal | The unit has no conversion to the inventory unit. Set it on the item. |
| sales Order - Line ID: ... - Gross Price cannot be zero | Sales Order / Return Order / Sales Order Journal | The line has no price. Give one, or mark it free with a Special Indicator. |
| sales Order - Line ID: ... - Inventory Quantity cannot be zero or greater then zero | Sales Order / Return Order / Sales Order Journal | A Return Order line converts to a non-negative inventory quantity. Re-enter the quantity. |
| sales Order - Line ID: ... - Inventory Quantity cannot be zero or less then zero | Sales Order / Return Order / Sales Order Journal | The quantity converts to zero in the inventory unit. Check the unit. |
| sales Order - Line ID: ... - Inventory Unit cannot be Empty | Sales Order / Return Order / Sales Order Journal | The item has no inventory unit. Set it on the item. |
| Sales Order - Line ID: ... - Item Variant Cannot be Empty | Sales Order / Return Order / Sales Order Journal | The item has variants. Pick one. |
| Sales Order - Line ID: ... - Please enter the return reason | Sales Order / Return Order / Sales Order Journal | A return line needs a reason. Give the header Return Reason or the line's. |
| Sales Order - Line ID: ... - Project Category cannot be Empty | Sales Order / Return Order / Sales Order Journal | A line with a project needs its project category. |
| Sales Order - Line ID: ... - Promise Date cannot be earlier than Required Date. | Sales Order / Return Order / Sales Order Journal | The line's Promise Date is before its Required Date. |
| sales Order - Line ID: ... - Quantity cannot be zero or greater then zero | Sales Order / Return Order / Sales Order Journal | A Return Order line needs a negative quantity; the screen turns it for you, so re-enter it. |
| sales Order - Line ID: ... - Quantity cannot be zero or less then zero | Sales Order / Return Order / Sales Order Journal | A Sales Order line needs a positive quantity. |
| Sales Order - Line ID: ... - Required Date cannot be earlier than Posting Date. | Sales Order / Return Order / Sales Order Journal | The line's Required Date is before the Posting Date. |
| Sales Order - Line ID: ... - Specialindicator cannot be empty | Sales Order / Return Order / Sales Order Journal | The line's Special Indicator lacks its kind. Pick the indicator again. |
| sales Order Header Cost Element ... Allocation Base cannot be Empty | Sales Order / Return Order / Sales Order Journal | Fill the field named in the message. |
| sales Order Header Cost Element ... Allocation Value cannot be Empty | Sales Order / Return Order / Sales Order Journal | Fill the field named in the message. |
| sales Order Header Cost Element ... Currency cannot be Empty | Sales Order / Return Order / Sales Order Journal | Fill the field named in the message. |
| sales Order Lines - Line ID : ... Cost Element ... Allocation Base cannot be Empty | Sales Order / Return Order / Sales Order Journal | Fill the field named in the message. |
| sales Order Lines - Line ID : ... Cost Element ... Allocation Value cannot be Empty | Sales Order / Return Order / Sales Order Journal | Fill the field named in the message. |
| sales Order Lines - Line ID : ... Cost Element ... Currency cannot be Empty | Sales Order / Return Order / Sales Order Journal | Fill the field named in the message. |
| Sales Order: ... cannot be deleted. Following Item Issue or in Picking list Transactions has been raised against it: ... | Sales Order / Return Order / Sales Order Journal | Item issues or picking lists refer to the order. Reverse or remove them first. |
| Sales Order: ... cannot be deleted. Following Outbound Shipment Transactions has been raised against it: ... | Sales Order / Return Order / Sales Order Journal | Outbound shipments refer to the order. Remove them first. |
| Sales Order: ... cannot be deleted. Following Sales Return Transactions has been raised against it: ... | Sales Order / Return Order / Sales Order Journal | Sales returns refer to the return order. Reverse them first. |
| Sales Order: ... cannot be deleted. It is referred in Master Planning: ... | Sales Order / Return Order / Sales Order Journal | Master Planning lines refer to the order. Remove them first. |
| Same Customer Reference: ... already exists against customer: ... - ... | Sales Order / Return Order / Sales Order Journal | The customer reference is already on another order of this customer. Use another, or untick the uniqueness switch on the setting. |
| Selected Warehouse '...' belongs to Site '...'. Please select the correct Site. | Sales Order / Return Order / Sales Order Journal | The header warehouse belongs to another site. Pick the right site or warehouse. |
| Selected Warehouse '...' does not exist in Warehouse Master. Please select a valid warehouse. | Sales Order / Return Order / Sales Order Journal | The header warehouse does not exist in this company. Pick another. |
| The reservation quantity (...) exceeds the sales quantity (...). Please cancel or update the reservation before changing the sales quantity. | Sales Order / Return Order / Sales Order Journal | More is reserved than the new quantity. Cancel or change the reservation first. |
| This Sales Order is already used in Delivery Challan(s): .... You cannot cancel it. | Sales Order / Return Order / Sales Order Journal | Delivery documents refer to the order. Reverse them before cancelling. |
| This Sales Order is already used in Picking List(s): .... You cannot cancel it. | Sales Order / Return Order / Sales Order Journal | Picking lists refer to the order. Remove them before cancelling. |
| Total Discount Percentage of all rows cannot be greater than 100%. | Sales Order / Return Order / Sales Order Journal | Correct the percentage or amount. |
| You cannot Create Back Date Sales Order | Sales Order / Return Order / Sales Order Journal | Back-date validation is on and the order is dated beyond the Backdate Limit. Date it later, or change the limit on the setting. |
| ... This Sales Order Journal cannot be .... | Sales Order Journal | The journal's credit check is set to Stop for this customer. Collect, or raise the limit. |
| Item ...(...) is already referred to a Manufacturing Order with status 'Released'. Cannot remove item. | Sales Order Journal | The journal line's manufacturing order is no longer Planned. The line cannot be removed. |
| Line ID: ... - Item ...(...) is already referred to a Manufacturing Order with status 'Released'. Cannot set Planned Quantity less than the Manufacturing Order Qunatity : .... | Sales Order Journal | The journal line's manufacturing order is no longer Planned. Planned Quantity cannot go below it. |
| Line ID: ... - Item ...(...) is already referred to a Manufacturing Order with status 'Released'. Cannot set Planned Quantity to 0. | Sales Order Journal | The journal line's manufacturing order is no longer Planned. Its planned quantity cannot go to zero. |
| Sales Order '...' has already been generated from this journal. | Sales Order Journal | The journal was converted already. Open the Sales Order it made. |
| This Sales Order Journal cannot be deleted. Sales Order '...' has already been generated from it. | Sales Order Journal | A Sales Order was generated from the journal. Delete the Sales Order instead. |
| This Sales Order Journal cannot be edited. Sales Order '...' has already been generated from it. | Sales Order Journal | A Sales Order was generated from the journal; it is locked. Change the Sales Order instead. |
| Stage Date Cannot be exceed salesorder posting date. | Sales Order Tracking | A stage date is before the order's posting date. Correct it. |
| There is no Sales Order Available | Sales Order Tracking | No order line matches the tracking dates and criteria. |
| Basic Data - Line ID: ...- Sales Quantity: ... cannot exceed Balance Quantity: ... of Item: ... in Item Request : ... | Sales Quotation | More than the opportunity line has left. |
| Invalid quotation no | Sales Quotation | The quotation could not be found when its status history was written. Reopen it and try again. |
| Line ID - ... Item - ... Quantity is not available enough for reservation | Sales Quotation | Not enough free stock to reserve the quotation line. Lower the reservation. |
| Please enter Status Reason. | Sales Quotation | This status move needs a reason. Give it. |
| Sales Order cannot be created for Account Type 'Prospect'. Please convert the prospect to a customer before proceeding. | Sales Quotation | The quotation is to a prospect. Create the customer and put it on the quotation. |
| Sales Quotation - Line ID - ... - Required Season Code | Sales Quotation | The quotation line's item needs a season code. Give it. |
| sales Quotation - Line ID : ... - Site cannot be empty | Sales Quotation | Fill the field named in the message. |
| sales Quotation - Line ID : ... - Warehouse cannot be empty | Sales Quotation | Fill the field named in the message. |
| Sales Quotation - Line ID : ... Discount Line ... Discount Category cannot be Empty | Sales Quotation | Fill the field named in the message. |
| sales Quotation - Line ID: ... - Cannot Reserve this line, Reservation Type is None | Sales Quotation | The quotation line holds a reservation but its Reservation Type is none. |
| sales Quotation - Line ID: ... - Factor cannot be zero | Sales Quotation | Give a value above zero. |
| Sales Quotation - Line ID: ... - Gross Price cannot be zero | Sales Quotation | The quotation line has no price. |
| Sales Quotation - Line ID: ... - Item Variant Cannot be Empty | Sales Quotation | Fill the field named in the message. |
| sales Quotation - Line ID: ... - Project Category cannot be Empty | Sales Quotation | Fill the field named in the message. |
| Sales Quotation - Line ID: ... - Promise Date cannot be earlier than Required Date. | Sales Quotation | The quotation line's Promise Date is before its Required Date. |
| sales Quotation - Line ID: ... - Quantity cannot be Empty | Sales Quotation | The quotation line has no quantity. |
| Sales Quotation - Line ID: ... - Required Date cannot be earlier than Posting Date. | Sales Quotation | The quotation line's Required Date is before the Posting Date. |
| Sales Quotation has not been approved. Sales Order creation is not allowed. | Sales Quotation | The quotation is not released or not approved. Release it first. |
| Sales Quotation Lines cannot be empty | Sales Quotation | Add at least one line. |
| Sales Quotation: ... cannot be deleted. Its Already Refered in Sales Order | Sales Quotation | Sales orders refer to the quotation. It cannot be deleted. |
| This quotation has already been converted to a Sales Order. | Sales Quotation | Every line has been ordered already. |
| This Sales Quotation is canceled. You cannot generate a Sales Order. | Sales Quotation | The quotation is Cancel. Change its status first, if allowed. |
| This Sales Quotation is lost. You cannot generate a Sales Order. | Sales Quotation | The quotation is Lost. Change its status first, if allowed. |
| To Covert Sales Quotation to Sales order Required data is not complete. | Sales Quotation | No quotation line has a price. |
| You have no rights to create Sales Order. | Sales Quotation | You have no right to create sales orders. Ask for it. |
| Only one of 'Auto Create Plan from Sales Order' and 'Auto Create Plan & MO from Sales Order' can be enabled. | Sales and Distribution Setting | Both production switches are ticked. Untick one. |
| Please select Current Stock View on. | Sales and Distribution Setting | Required Current Stock is ticked with no view. Tick one view. |