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Sales Team

A sales team is a team that sales documents and customers can be assigned to.

Where
Not on any menu: reached from the screen search or a link (OSTS)
Who uses it
The implementation consultant or the system administrator
When
Once, while the company is being set up, and whenever a new one is needed
Needs first
Nothing

What it is for​

Sales teams are picked on customers, customer invoices and several other screens. On sales quotations, orders, order journals and rental and project quotations the list is narrower: it shows only the teams placed on a Sales Structure line for the document’s sales organization and company.

The screen is not on any menu.

Every field in plain words​

General​

FieldWhat it meansWhat to put
Sales TeamThe code that identifies the sales team. You type it on New, before Create.Required. A short code; it cannot be changed once the record exists.
NameThe name of the sales team, shown next to the code wherever it is picked.Required.
BlockStops the sales team from being used.Tick to block. A blocked record drops out of the pick lists other screens use.

How to configure it​

The screen allows import, so a long list can be loaded from a file instead of typed. Which fields are required, greyed, hidden or pre-filled for a company is set on Organizational Structure Setting, in its Default Parameters grid, and one user can differ through User Parameter Value.

What it is connected to​

If something looks wrong​

  • A team is missing from a sales order’s list. No Sales Structure line places that team under the order’s sales organization in this company. Add the line.