Skip to main content

How do I confirm a finished job and take the parts out of stock?

Create a Service Order Confirmation for the order, set the used and billable quantities, and save. The save issues the used parts.

Screen
Service Management › Order › Service Order Confirmation
Who
The workshop controller
Takes effect
On save
Needs first
A released service order with Site and Warehouse; Journal For Issuance

Before you start​

  • The service order has Site and Warehouse.
  • Journal For Issuance on Service Management Setting.
  • Each category used has a service debit account.

Steps​

  1. Open Service Order Confirmation, New. Confirmation Date (not before the order date), pick the Service Order. Create: the lines copy from the order.
  2. Item tab: set Utilized Quantity to what was used and Billable Quantity to what will be charged.
  3. Save.

Check it worked​

  • A posted goods issue exists for the utilized items, dated the confirmation date.
  • The service order buttons are now disabled.

What posts​

DocumentWhenDebitCredit
Goods issue made by the confirmationSaveService debit account of the item's categoryStock, as Inventory posts a goods issue for the item

Undoing a posting is Reverse on the toolbar of the posting document.

If something looks wrong​

  • "… Utilized Quantity (…) cannot be greater than Plan Quantity (…)." Add the extra on the service order first.
  • "Category - … Expense Account not Defined" - give the category a service debit account.
  • "Site is not defined in Service Order" - fill it on the order.