Delivery Confirmation

Proof of delivery. Open a delivery challan here and press Accept Delivery to record, line by line, the quantity the customer received and what the customer said. Nothing in stock or the accounts changes.

Where

Inventory › Service Confirmation › Delivery Confirmation

Who uses it

The dispatch clerk, the salesman

When

When the signed delivery note comes back

Needs first

A saved delivery challan

What it is for

The screen lists delivery challans. It cannot create, edit or delete them. Its one action is Accept Delivery on the toolbar, which opens the challan's lines with two columns to fill:

Field	What it means	What to put
Delivered Quantity	What the customer received	Starts at the quantity sent. Cannot be negative
Customer Remarks	The customer's note on the line	Free text

Saving the popup marks the challan as delivery accepted and stores the quantities and remarks on its lines. The Delivered Quantity and Customer Remarks columns then show on the challan.

The one rule people get wrong: a smaller delivered quantity does not return anything to stock. Goods that came back are entered on Delivery Return.

What it is connected to

• Item Issue To Sales Order - the challan confirmed.

If something looks wrong

• "Delivered Quantity cannot be negative"