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Project

A piece of client work being pursued by a professional-services team: who raised it, who it is assigned to and who helps, the client, the service and the stage it has reached, and the people on the client side.

Where
Project (CRPP). Not on the CRM menu as shipped
Who uses it
Partners and managers of a consulting or audit practice
When
When a prospective engagement comes in
Needs first
Service Name and its stages, departments, users in the right rights groups

What it is for​

The Project screen is a lighter alternative to the Lead for a services firm. It has no pipeline and no lines: its progress is the stage of the chosen service.

Every field in plain words​

FieldWhat it meansWhat to put
ProjectThe numberGiven on Create
Project DateWhen it was raisedRequired
Created ByThe person who brought it inRequired. Offered from the users of certain rights groups
Responsible ManagerThe manager answerable for itRequired. Offered from the users of certain rights groups
Assigned toWho works itRequired. Offered from the users of a rights group
Assigned DateWhen it was assignedRequired
Staff Member # 1, # 2, # 3Others working on itOptional, from the same users as Assigned to
Client NameThe clientRequired. Picked from the clients, or typed for a new one
DepartmentThe departmentPicked from the departments
Service LineThe line of serviceRequired. Picked from a fixed list
Service NameThe servicePicked from Service Name
PriorityHow urgent it isRequired. Picked from the list
Stage NameWhere the work standsRequired. Picked from the service's stages
DeadlineWhen it must closeOptional
DetailsA descriptionOptional
Source Contact Name, Source Email, Source MobileWho referred itOptional
Point Of Contact Name, Email Address, Phone, LinkedIn HandleThe person at the clientOptional

A Client Category and a Probability% field are configured but hidden as shipped.

What it is connected to​

  • Service Name - the service and the stages offered.
  • Lead - the fuller deal document, with pipeline and revenue.