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Campaign

A marketing campaign: when it runs, through which channel, who is responsible, what it may cost and what it should bring in.

Where
Customer Relationship Management › New › Campaign
Who uses it
Marketing
When
Before a campaign starts
Needs first
Business Area, Channel and Status records, and a Responsible

What it is for​

The campaign is the record a lead can point back to: on the Lead, once an Origin Document is picked, Origin Reference offers the campaigns. Budget and Revenue are recorded for the campaign; nothing is posted and nothing totals the leads' revenue against them.

Every field in plain words​

FieldWhat it meansWhat to put
CampaignThe campaign's codeRequired, unique
NameWhat users seeRequired. Set when the campaign is created
Date From, Date ToThe period it runsBoth required. Date From cannot be after Date To
Business AreaThe business area it is forRequired
ChannelHow it reaches peopleRequired. Picked from Channel
StatusWhere the campaign standsRequired. Picked from Status
ResponsibleWho runs itRequired
NotesA descriptionOptional
BudgetWhat it may costAn amount
RevenueWhat it should bring inAn amount

A Goal field is also configured as required on this screen, but it is never shown, because the field is missing from the field dictionary.

What it is connected to​

  • Channel and Status - its two picked values.
  • Lead - Origin Reference can name a campaign.

If something looks wrong​

  • "Date From cannot be greater than Date To." Swap the dates.
  • Saving says the Campaign already exists. Codes are unique.