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Recurring Invoice

Recurring Invoice repeats one customer invoice on a schedule. Each night, every date the schedule has reached gets a copy of the invoice, dated that day, and each copy can be emailed or sent on WhatsApp to the customer as its PDF. The invoice repeated is the first one; the copies follow it.

Where
Receivables › Customer Invoice › Recurring Invoice, or Recurring on the toolbar of a Customer Invoice
Who uses it
The billing desk
When
Rent, maintenance, retainers, subscriptions: the same bill every period
Needs first
A Customer Invoice entered directly, not made from an order, delivery or billing plan

What it is for​

Enter the first invoice once, then let it repeat. Each copy is a normal Customer Invoice: same customer, lines and amounts, its own number from the number range, today's exchange rate, and the same number of days between baseline and due date as the first. It takes the journal's usual status, Park or Posted. If Customer Invoice has an approval, each copy goes for approval in the name of the person who set up the schedule and posts once approved.

Every field in plain words​

FieldWhat it means
Recurring Invoice, DateThe schedule's number and date
Invoice TypeCustomer invoice
Invoice to RepeatThe invoice copied. Required. Not reversed, not made from another document, and repeated by only one active schedule
CustomerFilled from the invoice
ActiveUntick to stop the schedule. A schedule that has made invoices cannot be deleted, only stopped
Repeat Every, Repeat InFor example 1 Month, 2 Week, 1 Year. Every must be 1 or more
Invoice DayFor Month and Year: Start (the 1st), Middle (the 15th) or End (the last day of the month). Empty keeps the day of Date From
Date FromThe first date of the schedule. Required
Date ToThe last date. Empty means no end
Next Invoice OnThe next date not invoiced yet
Last Invoice MadeThe newest copy
Email Each Invoice, Email ToEmail each copy's PDF. Email To empty takes the invoice's email, else the customer's
WhatsApp Each Invoice, WhatsApp ToSend each copy's PDF on WhatsApp. WhatsApp To empty takes the invoice's mobile, else the customer's notification number or mobile
NotesFree text

How the dates are counted​

Each date is counted from Date From, never from the previous date: monthly from 31 January gives 28 February, then 31 March. The first invoice's own date is never invoiced again. A date already invoiced is skipped, even if that copy was reversed. A night that was missed is caught up by the next.

The Recurring button on Customer Invoice​

On a saved invoice, Recurring opens the schedule in a popup: Repeat Every, Repeat In, Invoice Day, Date From, Date To, Send to customer, and the next invoice dates. Save there saves the schedule; Stop recurring unticks Active. On a copy the button names the schedule that made it; change the schedule on the first invoice.

Sending​

A copy is sent once it is made, or once it is approved where approval is set up. Each copy is sent once on each channel; a send that failed (rejected, reversed, WhatsApp not set up for the company, no print for Customer Invoice) is not retried.

What posts​

Each copy posts as a Customer Invoice when its status is Posted. The schedule itself posts nothing.

What it is connected to​

If something looks wrong​

  • "Every must be 1 or more"
  • "Date To ... is before Date From ..."
  • "Invoice ... not found" / "Invoice ... is reversed and cannot be repeated"
  • "Invoice ... was made from another document and cannot be repeated - only an invoice entered directly can" Repeat a free-text invoice instead.
  • "Invoice ... already repeats on Recurring Invoice ..." Change that schedule, or untick its Active.
  • "Recurring Invoice ... has already made invoices and cannot be deleted - untick Active to stop it"
  • "Email To is needed to email each invoice" / "WhatsApp To is needed to send each invoice on WhatsApp" Neither the invoice nor the customer has one; type it in.
  • No copy was made on a date. The period is closed, the number range is missing, or the schedule is still waiting for its own approval. The schedule stops at that date and tries again the next night.